To report fraud or a scam in the state of Massachusetts from Boston to Worcester, contact the Attorney General, the Better Business Bureau or one of the Federal, state or local agencies listed.
Massachusetts Office of the Attorney General
Attorney General: Martha Coakley
Boston Office
One Ashburton Place
Boston, MA 02108
100 Cambridge Street
Boston, MA 02114
Phone: 617-727-2200
TTY: 617-727-4765
Springfield Office
1350 Main Street, Fourth Floor
Springfield, MA 01103
Phone: 413-784-1240
Fax: 413-784-1244
New Bedford Office
105 William Street, First Floor
New Bedford, MA 02740
Telephone: 508-990-9700
Fax: 508-990-8686
Worcester Office
One Exchange Place
Worcester, MA 01608
Phone: 508-792-7600
Fax: 508-795-1991
Consumer Complaint and Information Section
Consumer Complaint Form:
File a Consumer Complaint
McCormack Building
One Ashburton Place
Boston, MA 02108
Phone: 617-727-2200
Report Unemplyoment Insurance Fraud in Massachusetts
Massachusetts Department of Workforce Development
Fraud Hotline – 1-800-354-9927
Email – uifraud@detma.org
Fax – 617-723-5312
US Mail – U.I. Program Integrity Department, P.O. Box 8610, Boston, MA 02114
HUD Regional Office
Boston Regional Office
10 Causeway Street
Room 301
Boston, MA 02222-1092
Phone: 617-994-8200
Fax: 617-565-5257
Massachusetts Division of Banks
Consumer Assistance Office
Complaint Forms
One South Station
Boston, MA 02110
Toll-Free: 800-495-2265 ext. 501 – Massachusetts only
Phone: 617-956-1500 ext. 501
Phone: 617-956-1599
Nationally Chartered Credit Union
Region I – Albany
http://www.ncua.gov/AboutNcua/org/Region1.htm
9 Washington Square
Washington Avenue Extension
Albany, NY 12205
Phone: 518-862-7400
Fax: 518-862-7420
State-Chartered Credit Unions
Massachusetts Division of Banks
One South Station
Boston, MA 02110
Phone: 617-956-1500
Fax: 617-956-1599
Savings & Loan Association or Savings Bank
Office of Thrift Supervision
Email: consumer.complaint@ots.treas.gov
Harborside Financial Center Plaza Five
Suite 1600
Jersey City, New Jersey 07311
Phone: 201-413-1000
Complaints: 800-842-6929
National Fair Housing Alliance
http://www.nationalfairhousing.org/
National Contact: Email: nfha@nationalfairhousing.org
1212 New York Avenue, NW Ste 525
Washington, DC 2005
Phone: 202-898-1661
Fax: 202-371-9744
Massachusetts Office of Consumer Affairs & Business Regulation
Massachusetts Board of Registration of Real Estate Brokers and Salespersons
239 Causeway Street, Suite 500
Boston, MA 02114
Phone: 617-727-2373
Massachusetts Board of Real Estate Appraisers
239 Causeway Street, Suite 500
Boston, MA 02114
Phone: 617-727-3055
FBI Field Office, Mortgage Fraud
White Collar Crime Supervisor
http://boston.fbi.gov/
One Center Plaza, Suite 600
Boston, MA 02108
Phone: 617-223-6477
Massachusetts Better Business Bureau (BBB)
Better Business Bureau of Central New England
http://central-westernma.bbb.org
Email: worcester@cne.bbb.org
Phone: 508-755-2548
Fax: 508-754-4158
340 Main Street, Suite 802
Worcester MA 01608
Better Business Bureau of Central New England
http://central-westernma.bbb.org
Email: info@cne.bbb.org
Phone: 413-594-2160
Fax: 413-594-2167
35 Center Street, Suite 203
Chicopee MA 01013
Better Business Bureau of Eastern MA, ME, RI & VT
http://boston.bbb.org
Email: info@boston.bbb.org
Phone: 508-652-4800
Fax: 508-652-4820
235 West Central St, Suite 1
Natick MA 01760-3767
Internet Crime Complaint Center
IC3’s mission is to serve as a vehicle to receive, develop, and refer criminal complaints regarding
the rapidly expanding arena of cyber crime. The IC3 gives the victims of cyber crime a convenient and
easy-to-use reporting mechanism that alerts authorities of suspected criminal or civil violations.
For law enforcement and regulatory agencies at the federal, state, local and international level, IC3
provides a central referral mechanism for complaints involving Internet related crimes.
The Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in
Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven
that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation
and consumer education.