How to Report Fraud in Iowa

To report fraud or a scam in the state of Iowa, start with the Attorney General, Better Business Bureau or contact the local municipal, state or Federal regulators most likely to have answers to your questions.

Office of the Attorney General

Attorney General: Tom Miller

Consumer Protection Division

Iowa Consumer Protection

Mailing Address:

Iowa Attorney General

Consumer Protection Division

1305 E. Walnut Street

Des Moines, IA 50319

Phone: 515-281-5926 or 1-888-777-4590

Fax: 515-281-6771

Email: [email protected]

Report Suspected Welfare Fraud

1-800-831-1394 (Toll Free)

Iowa FBI Field Office, Mortgage Fraud

White Collar Crime Supervisor

10755 Burt Street

Omaha, NE 68114-2000

Phone: 402-493-8688

HUD Field Office

Des Moines Field Office

210 Walnut Street, Room 239

Des Moines, IA 50309-2155

Phone: 515-284-4512

Fax: 515-284-4743

HUD Regional Office

Kansas City Regional Office

400 State Avenue, Room 200

Kansas City, KS 66101-2406

Phone: 913-551-5462

Fax: 913-551-5469

Iowa Division of Banking

200 East Grand Avenue, Suite 300

Des Moines, IA 50309-1827

Phone: 515-281-4014

Fax: 515-281-4862

Nationally Chartered Credit Union

Region IV – Austin

4807 Spicewood Springs Rd., Suite 5200

Austin, TX 78759-8490

Phone: 512-342-5600

Fax: 512-342-5620

State Chartered Credit Unions

Iowa Credit Union Division

200 East Grand Avenue, Suite 370

Des Moines, Iowa, 50309

Phone: 515-281-6514

Savings & Loan Association or Savings Bank

Office of Thrift Supervision

Consumer Complaints and Inquiries

Email: [email protected]

Midwest Region – Dallas

225 E. John Carpenter Freeway, Suite 500

Irving, Texas 75062-2326

Phone: 972-277-9500

Complaints: 800-842-6929

Iowa Professional Licensing Division

Iowa Real Estate Salespersons and Brokers


Telephone: 515-281-7382

Email: [email protected]

Fax: 515-281-7411

Address: 1920 S.E. Hulsizer Road

Ankeny, IA 50021-3941

Iowa Real Estate Appraisers

Iowa Appraiser Examining Board

1920 S.E. Hulsizer Road

Ankeny, IA 50021-3941

Phone: 515-281-7393

Iowa Better Business Bureau (BBB)

Better Business Bureau of Central & Eastern Iowa

Email: [email protected]

Phone: 515-243-8137

Fax: 515-243-2227

505 5th Ave., Ste. 950

Des Moines IA 50309-2375

Better Business Bureau of Nebraska, South Dakota & Southwest Iowa

Email: [email protected]
Phone: 402-391-7612

Fax: 402-391-7535

11811 P Street

Omaha NE 68137

Better Business Bureau of Quad Cities

Email: [email protected]

Phone: 563-355-6344

Fax: 563-355-0306

2435 Kimberly Road, Ste. 260 N

Bettendorf IA 52722-4100

Internet Crime Complaint Center

IC3’s mission is to serve as a vehicle to receive, develop, and refer criminal complaints regarding
the rapidly expanding arena of cyber crime. The IC3 gives the victims of cyber crime a convenient and
easy-to-use reporting mechanism that alerts authorities of suspected criminal or civil violations.
For law enforcement and regulatory agencies at the federal, state, local and international level, IC3
provides a central referral mechanism for complaints involving Internet related crimes.

Better Business Bureau

The Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in
Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven
that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation
and consumer education.

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roger buban
9 years ago

I was left a message on my telephone to call the IRS about a lawsuit pending against me. The number left to call was 253 444- 0418. When I call to find what was going on a person identified themself as officer Edward Burns with the IRS but would not say whether state or federal when I continued to try to get information from him the phone went dead. I called back and it sounded like the same person this time identifying themself as Mark Dawson with the IRS again when pressed for information the phone went dead. I don’t know of any reason the IRS would be contacting me. I suspect a scam or fraud. I called our local police and there is no effort probally in any locality, to either log or follow up anything like these types of suspected scams. How do we protect ourselves from this activity? Isn’t it a felony to impersonate a federal employee? Do you follow up any complaints? Thanks


Eric Bohling
8 years ago

I was reached by Facebook Lottery in which I was to receive a large amount of money and they are asking for money up front to receive the larger amount! I would like to file a claim against them as I believe that is a scam and needs to be shut down! Please confirm and contact me about this issue.

Deborah k Thomas
8 years ago

I received the call about enforcement action from the US Treasury I knew it was fraud when I called them back they demanded my name even though the name they were requesting was the wrong one how do I report this.