How to Report Fraud in the State of Texas
To report fraud in the state of Texas, start with the Attorney General, the Better Business Bureau or a Federal, state or local agency listed here.
Office of the Attorney General
Consumer Protection Division
Consumer Complaint Form
https://www.oag.state.tx.us/forms/cpd/cpd_getcounty.php
PO Box 12548
Austin, TX 78711-2548
Toll-Free: (800) 621-0508
Phone: (512) 463-2100
Texas Consumer Complaints
Federal Trade Commission, Texas office location in Dallas (covers all of Texas)
100 N. Central Expressway, Suite 500
Dallas, TX 75201
(877) 438-4338
www.consumer.gov/idtheft/
For a consumer complaint form call the Consumer Protection Division at (800) 621-0508 or file a consumer complaint on line.
Report Insurance Fraud in Texas
Toll-Free Hotline: 1-888-327-8818
Consumer Online Form for Reporting Insurance Fraud
Insurance Company Online Form for Reporting Insurance Fraud
FBI Field Offices, Mortgage Fraud
White Collar Crime Supervisor
http://dallas.fbi.gov/
One Justice Way
Dallas, TX 75220
Phone: (972) 559-5000
White Collar Crime Supervisor
http://elpaso.fbi.gov/
660 South Mesa Hills Drive
El Paso, TX 79912-5533
Phone: (915) 832-5000
White Collar Crime Supervisor
http://houston.fbi.gov/
2500 E. T. C. Jester
Houston, TX 77008-1300
Phone: (713) 693-5000
White Collar Crime Supervisor
http://sanantonio.fbi.gov/
U.S. Post Office Courthouse Bldg.
615 E. Houston Street, Suite 200
San Antonio, TX 78205-9998
Phone: (210) 225-6741
HUD Field Offices
Dallas Field Office
525 Griffin Street, Room 860
Dallas, TX 75202-5032
Phone: (214) 767-8300
Fax: (214) 767-8973
Houston Field Office
1301 Fannin, Suite 2200
Houston, TX 77002
Phone: (713) 718-3199
Fax: (713) 313-2319
Lubbock Field Office
1205 Texas Avenue, Room 511
Lubbock, TX 79401-4093
Phone: (806) 472-7265
Fax: (806) 472-7275
San Antonio Field Office
One Alamo Center
106 South St. Mary's Street, Suite 405
San Antonio, Texas 78205-3625
Phone: (210) 475-6806
Fax: (210) 472-6804
HUD Regional Office
Ft. Worth Regional Office
801 Cherry Street
PO Box 2905
Ft. Worth, TX 76102-2905
Phone: (817) 978-5965
Fax: (817) 978-5567
State of Texas, Office of Consumer Credit
http://www.occc.state.tx.us/pages/consumer/assistance/cmlt.pdf
2601 N. Lamar Boulevard
Austin, TX 78705
Toll-Free: (800) 538-1579
Phone: (512) 936-7600
Fax: (512) 936-7610
Nationally Chartered Credit Union
Region IV - Austin
http://www.ncua.gov/AboutNcua/org/Region4.htm
4807 Spicewood Springs Rd., Suite 5200
Austin, TX 78759-8490
Phone: (512) 342-5600
Fax: (512) 342-5620
State-Chartered Credit Unions
Texas Credit Union Department
914 East Anderson Lane
Austin, TX 78751-1699
Phone: (512) 837-9236
Fax: (512) 832-0278
Savings & Loan Association or Savings Bank
Office of Thrift Supervision
http://www.ots.treas.gov/resultsort.cfm?catNumber=88&dl=17&edit=1
E-mail: consumer.complaint@ots.treas.gov
Midwest Region - Dallas
225 E. John Carpenter Freeway, Suite 500
Irving, Texas 75062-2326
Phone: (972) 277-9500
Complaints: (800) 842-6929
National Fair Housing Alliance
To locate your local office:
http://www.nationalfairhousing.org/html/memberOrgs/operating.htm
National Contact: E-mail: nfha@nationalfairhousing.org
1212 New York Avenue, NW Ste 525
Washington, DC 2005
Phone: (202) 898-1661
Fax: (202) 371-9744
Texas Real Estate Commission
http://www.trec.state.tx.us/
P.O. Box 12188
Austin, TX 78711-2188
Phone: (512) 459-6544
Texas Appraiser Licensing and Certification Board
http://www.talcb.state.tx.us/AgencyInfo/default.asp
P.O. Box 12188
Austin, TX 78711-2188
Phone: (512) 465-3950
Better Business Bureau
Serving Abilene Area
3300 South 14th Street Suite 307
Abilene TX 79605-5052
Phone: 915.691.1533
Fax: 915.691.0309
w.abilene.bbb.org
Better Business Bureau
Serving the Twenty-Six Counties of the Texas Panhandle
P.O. Box 1905
Amarillo TX 79101-3408
Phone: 806.379.6222
Fax: 806.379.8206
www.amarillo.bbb.org
Better Business Bureau
Serving Central Texas
2101 S. IH 35 Suite 302
Austin TX 78741-3854
Phone: 512.445.2911
Fax: 512.445.2096
www.centraltx.bbb.org
Better Business Bureau
Serving Southeast Texas
P.O. Box 2988
Beaumont, TX 77704
Phone: 409.835.5348
Fax: 409.838.6858
www.southeasttexas.bbb.org
Better Business Bureau
Serving Brazos Valley and Deep East Texas
P.O. Box 3868
Bryan TX 77805-4413
Phone: 979.260.2222
Fax: 979.846.0276
www.bryan.bbb.org
Better Business Bureau
Serving Coastal Bend
4301 Ocean Drive
Corpus Christi TX 78412
Phone: 361.852.4949
Fax: 361.852.4990
www.caller.com/bbb/
Better Business Bureau
Serving Metropolitan Dallas and Northeast Texas
21600 Pacific, Suite 280
Dallas TX 75201-3093
Phone: 214.220.2000
Fax: 214.740.0321
www.dallas.bbb.org
Better Business Bureau
Serving El Paso Area
221 N. Kansas
El Paso, TX 79901
Phone: 915.577.0191
Fax: 915.577.0209
www.elpaso.bbb.org
Better Business Bureau
Serving Tarrant, Johnson, Hood, Wise, Parker, Erath & Palo Pinto Counties
1612 Summit Avenue Suite 260
Fort Worth TX 76102-5978
Phone: 817.332.7585
Fax: 817.882.0566
www.fortworth.bbb.org
Better Business Bureau
Serving Metropolitan Houston
5225 Katy Freeway Suite 500
Houston TX 77007
Phone: 713.868.9500 / 713.341.6137
Fax: 713.341.6142
www.bbbhou.org
Better Business Bureau
Serving South Plains
3333 66th Street
Lubbock, TX 79413
Phone: 806.763.0459
Fax: 806.744.9748
www.bbbsouthplains.org
Better Business Bureau
Serving Permian Basin
P.O. Box 60206
Midland, TX 79706
Phone: 915.563.1880
Fax: 915.561.9435
www.midland.bbb.org
Better Business Bureau
Serving San Angelo Area
P.O. Box 3366
San Angelo TX 76902-3366
Phone: 915.949.2989
Fax: 915.949.3514
www.sanangelo.bbb.org
Better Business Bureau
Serving South Central Area
1800 Northeast Loop 410 Suite 400
San Antonio TX 78217-5296
Phone: 210.828.9441
Fax: 210.828.3101
www.sanantonio.bbb.org
Better Business Bureau
Serving The Ark-La-Tex
3612 Youree Drive
Shreveport LA 71105-2122
Phone: 318.868.5146
Fax: 318.861.6426
www.shreveport.bbb.org
Better Business Burea
Better Business Bureau of Central East Texas
P.O. Box 6652
Tyler TX 75711-6652
Phone: 903.581.5704
Fax: 903.534.8644
www.tyler.bbb.org
Better Business Bureau
Longview Office (a Branch of Central East Texas)
2002 Judson, Ste. 107
Longview, TX 75604
Phone: 903.758.3222
Fax: 903.758.3226
www.tyler.bbb.org
Better Business Bureau
Serving the Heart of Texas
2210 Washington Ave.
Waco TX 76701-1019
Phone: 254.755.7772
Fax: 254.755.7774
www.waco.bbb.org
Better Business Bureau
Serving South Texas
P.O. Box 69
Weslaco TX 78599-0069
Phone: 956.968.3678
Fax: 956.968.7638
www.weslaco.bbb.org
Better Business Bureau
Serving North Central Texas
4245 Kemp Boulevard Suite 900
Wichita Falls TX 76308-2830
Phone: 940.691.1172
Fax: 940.691.1175
www.wichitafalls.bbb.org
Internet Crime Complaint Center
IC3's mission is to serve as a vehicle to receive, develop, and refer criminal complaints regarding
the rapidly expanding arena of cyber crime. The IC3 gives the victims of cyber crime a convenient and
easy-to-use reporting mechanism that alerts authorities of suspected criminal or civil violations.
For law enforcement and regulatory agencies at the federal, state, local and international level, IC3
provides a central referral mechanism for complaints involving Internet related crimes.
Better Business Bureau
The Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in
Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven
that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation
and consumer education.
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