Fraud Tip of the Day - June 5
Lemon Law Tips
You may have rights under Lemon Laws but there are steps you can take in case you need to prove your case at a later time. Our Lemon Law tips are designed to help consumers collect the information they'll need to show their vehicle is a lemon.
Keep Copies
Keep hard copies of all documentation received regarding your car's history. Maintain records of repair orders and purchase contracts. Don't lose your warranty book or your car's owner manual.
Take Written Notes
Write a synopsis of conversations and discussions between you and representatives of your car dealership regarding your vehicle's lemon potential. Make careful notes of anything repair or service technicians say to you. Make sure you write down the date and times of the conversations whether their in person or over the phone.
Ask About Technical Service Bulletins
Technical Service Bulletins, or TSB's, are manufacturer alerts sent to dealerships regarding vehicle defects or mandatory repairs needed by certain models. Many auto dealers aren't upfront with this kind of information so you should ask them about TSB's regarding your car. Make sure technicians write down your request on repair or work orders.
Create a Timeline
If you find yourself buried under a mountain of repair orders, create a timeline and organize repair attempts by date, trips to mechanics, and the total number of days your car has been out of service.
Don't Be Discouraged
If dealerships, mechanics, or anyone else tells you the problems with your car are minor and that you don't qualify for lemon law protection, write it down but don't accept their words as legally binding. If you think you have a lemon, get professional help from an attorney licensed to practice law in the state where you purchased your vehicle. Let them determine whether your car is a lemon or not.
More Lemon Law Resources
Keep a Vehicle Repair LogLemon Laws - State by State Lemon Law Statutes and Resources
Federal Lemon Law