Better Business Bureau Warns of Fake Email Phishing Attack
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Better Business Bureau Warns of Fake Email Phishing Attack



The Better Business Bureau is warning consumers and business to delete email messages coming from operations@bbb.org

The Better Business Bureau is widely respected and it's one of the first organizations people think if they want to report fraud. Unfortunately, some is using the BBB's reputation and forging emails designed to look as though they sent them. The emails have a phony return address of operations@bbb.org and contain a phishing hyperlink that cites a BBB complaint case number, for example, "DOCUMENTS FOR CASE #263621205".


What happens if I click the link?

Anyone clicking this link will be taken to a subdirectory of a website that was recently hacked. This website also sent out the fake emails. In this subdirectory are links to documents about the case which visitors are directed to click on and download to their computers. The download is an executable file believed to be a comouter virus.

The Better Business Bureau asks anyone receiving emails from operation@bbb.org to delete them. Under no circumstances should anyone click on the "DOCUMENTS FOR CASE" links within the emails. Operations@bbb.org is not a real email and is being "spoofed" in order to trick people into thinking the emails are legitimate. We recommend that that everyone reads about email spoofing so that they are aware of how it works. Spoofing is a popular email scam and phishing technique and it works very, very well unless you are ready for it.

If you do download and install the executable file from the hacked website it will access your email program's addrress book and send out even more of these phony BBB messages. The executable may do more than send emails and the extent of the damage caused by it is under investigation.


Never click on links inside emails asking you to provide personal information or asking you to download software to your computer. Always be skeptical when you receive messages asking you to provide personal information. This is one of those instances where doing nothing is doing something


Read the press release here:

BBB Issues Alert for Phishing Attack


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