Consumer Fraud

Almost every day consumers are confronted with a variety of scams including credit card fraud, identity theft, travel scams, medical fraud, counterfeiting and misrepresentation of products and/or services.

Consumers are confronted with fraud, con jobs, scams and ripoffs every day. You find them when buying a car, purchasing insurance insurance, using your credit card, shopping at the mall, making purchases online, or taking out a loan.

Some scams are easy to identify and avoid. Some scams are harder to spot. You need to be able to identify all of them before it’s too late. Failing to detect a single scam can cost you thousands of dollars.

The Consumer fraud section of Fraud Guides provides information and tips on how to avoid some of the most common frauds, schemes and scams facing today’s consumer.

consumer fraud

If money is involved there’s a scam artist out there with a scheme designed to trick you out of it.

Do your due diligence!

Educating yourself about fraud and knowing the tricks in the scam artist’s toolbox is your number one defense against fraud. We encourage you to use us as a resource anytime someone offers you something that appears “too good to be true.” We also urge you to use more than a single reference when doing your research. The more you read, the better your chances of avoing a scam. Knowledge is the best weapon against fraud and a little of it can go a long way.

What is consumer fraud? Some definitions

Consumer fraud includes many fraudulent and misleading practices such as advertising, marketing, selling, or procuring goods or services. Consumer fraud occurs when a product or service does not perform as advertised. Another example of consumer fraud is overcharging for something or concealing a fee. Consumer fraud may also occur when a company compels you to agree to unfair terms and conditions in order to complete a transaction. You may also be a victim of consumer fraud if you purchased an item represented to you as safe when the seller had reason to believe otherwise. In this section we also inlude ID theft, banking, travel, medical and real estate fraud.

Recognizing Consumer Scams

After you’ve read a few of the consumer fraud articles here on FraudGuides you may begin to see a pattern. Most scams share characteristics and once you can easily recognize them you’ll be able to spot them a mile away. We provide many examples of consumer fraud here so that you can learn by example and avoid these scams with ease. Our aim is to help people before they become fraud victims as well as those that have fallen prey to scam artists.

For victims of fraud

If you are a recent victim of fraud we provide advise on what you should do and where to report the crime. If you think you’ve been scammed, report it immediately. Many fail to report fraud out of embarrassment or because of the mistaken belief the authorities are powerless to help. Failing to report a crime is one of the worst things you can do! At the very least your report might help someone else down the road. Contact the authorities and tell them everything you can. You’ll feel better and may end up helping someone else.

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3 Responses

  1. Yvonne parrish says:

    I am a victim of buy a bottle of face cream, keep it for so many day and call for cancel or been bill for full price. But when I call back to cancel no one answers the phone for several days.
    Then after the limit time due I been charge full price.

  2. Katie Shepherd says:

    From 10/19/14 to 10/26/14 my husband and I stayed at the Waikiki Beach Resort & Spa. While I thoroughly enjoyed my stay there I have had an issue with fraudulent activity from one of their venders.
    I had the unfortunate opportunity to be swayed into the Vine Vera shop. They led me to believe they were the hotel spa giving facials to hotel guest. I bought product based on false promises and this fraudulent misunderstanding.
    Even the charge is listed Beauty by Nature Marriott.
    Their representative made a big deal over the fact that I was buying into 4 years worth of facial products and only paying for two years. He instructed me that when I was getting low on any of the products I was to send him an email before I ran out and he would in turn mail me the replacement product. He said the cost of the four year plan was 7000 however he was ONLY going to charge me 3500 basically giving me two years free. When I didn’t immediately jump at the offer he left the room supposedly to speak with his manager and came back in all singsong and stated that he had good news. His manager had agreed to give me a 6 month unconditional guarantee. According to him If for any reason I was not happy I could return all remaining products and get a full refund. Then he added that the cost would be an additional 500 for the guarantee. I am not easily sold especially for large sums of money but I was pleased with how my face looked after the facial. Unfortunately that is were it ended. Knowing guest are vacationing there the company said they ship everything directly to your home and that I should contact my sales rep directly if I had any questions along the way. Products did arrive as promised although a few items were initially missing. However after several emails I did finally receive missing items. I continued to ask for the paperwork however as I had nothing explaining the products, their usage, reorder information or anything at all about the company which caused me great concern. After getting frustrated over lack of paperwork my rep finally sent me a brochure that stated kit prices and what you received with it. However now he said oh and you got the two year plan which was not what he sold me at time of sale. Additionally this paperwork disclosed that they don’t replace all items as originally promised but instead only a select few each year. Additionally the ONLY way to get them replaced would be to return the empty bottle of approved item to the original place of purchase. I live in South Florida and they knew that at time of purchase. They also made a point of saying that there wasn’t a shop in my local area so basically I had to purchase it there. The idea that I would ever fly to HI just to exchange a bottle of facial cleanser is laughable and only further evidence of the scam they set out to play. As a result of this I contacted my credit card company and stated that I was being denied 50% of what I was sold and requested a 50% refund. The company naturally disputed it saying I received products and they would not honor my request. Then I requested a return authorization number based on initial agreement and now they say they have a no return policy! If that was the case what was this 500.00 guarantee about. Sadly I only researched the company after I had problems and needless to say the internet is filled with angry clients. They offer high pressure sales and use lies to help sway customers. They tote Dr. Phils name stating their product has been featured on his show which it was not. The list goes on and on. This company should be fined or shut down for their fraudulent activities. Obviously I would’t recommend them to anyone and would never have purchased items had their terms been honestly presented to me. I have made every attempt to get them to make good on promises to no avail and welcome the opportunity to discuss this further. Your attention in this matter is greatly appreciated.

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