Avoiding Credit Card Fraud
What do you do if your credit card is lost or stolen? Discovering and reporting the theft immediately lets you off the hook!
Credit card fraud is one our worst fears. It can happen anytime. It can occur when you are out shopping right under your nose.
It could happen in your sleep while a database is compromised. It could also strike when you are making an online purchase.
You might not know exactly when and where the theft of your credit card number occurred, but when you see your bill there will
be no doubt that your credit card number has been used by criminals. This has happened to several people I know but luckily
(knock on wood!) I haven't had to deal with credit card theft yet.
The good news is that consumers don't have to pay for purchases made with their stolen credit card when it's reported quickly. This is
an important point to remember. But you must report any unusual activity as soon as you notice it. It's going to be a lot easier to
clear things up with your bank if you report credit card within 30 days than if you wait 90 days. You don't want to pay for that
big screen TV you never got to use do you? Report that your card was stolen immediately and you are off the hook.
Don't forget about automatic billing
If your credit card is stolen and you have automatic billing from your credit card you have some work in front of you. Not only do you have to cancel your old number
but now you're going to have to change your billing method on your accounts. This is all going to ruin your weekend but don't forget any steps like this in the process
of replacing your credit card. With any luck you have a list of accounts that will need updating so you can be done with it as quickly as possible. If you are reading
this and haven't lost a credit card it would be a fabulous time for you to make a list of anything that's automatically billed. Even if you don't lose a credit card a
list of your automatically billed accounts will come in handy when your credit card expires and you have to update the expiration date.
Keep a list of your credit cards
One more tip: Now that you've made a list of all your automatic payments, you should have a list of all your credit cards, the account number and contact information. Keep this list in a secure place; not in your computer where a hacker could get to it. That way, if you lose your wallet and lose a lot of cards, you'll know where to call right away.
Some people think the smart thing to do is write "CHECK PICTURE ID" on the back of their card, rather than signing it. That's not a good idea. Your card is not valid if it is not signed; it says so right there on the back of your card.
Also, some places, such as the post office, will refuse your card if it's not signed. So, sign the card. By the way, retailers in Washington State are allowed to ask to see picture ID (the last legislature passed a law allowing that), but they're not required to ask for it.
It's OK to use your credit card for Internet purchases as long as you begin the transaction (don't get there by clicking on a link) and it is a secure transaction. You want a site that begins with the address "https" rather than just "http" or you see that little padlock in the lower part of your screen. I would never use a debit card for an online or mail order transaction with an unknown company. That's because a credit card gives you better fraud protection.
Tips to help you avoid credit card fraud
- Don't carry credit cards you don't use and never leave them unattended in a purse, briefcase or wallet.
- Always make sure you get your credit card receipt because it just may include your credit card number. Never toss it in a public trash bin. You'll need that receipt later anyway to tally things up when your statement arrives.
- Shred all documents that might include your credit card number before disposing of them - old slips, credit card statements, bills, anything.
- Never give your number over the phone to someone that you do not know. It's OK if you initiate the call but if you get a call at home from anyone that you do not know by name do not give them your credit card number.
- Never respond to an e-mail asking for your number, no matter how official or legitimate it looks. These bogus e-mails are the #1 fraud right now on the Internet.
- Review your monthly statement as soon as it comes and report any problems right away. To insure your rights, follow-up by filing a written complaint form.
Watch your mailbox for credit card theft
Those credit card offers that flood your mailbox are each a potential problem for you. All a crook needs to do is intercept your mail,
fill out the form and mail it then wait for the card to be sent to you. Then one day, surprise, you get a huge bill for a credit card
that you didn't even know you had.
Consider using Optoutprescreen.com
There is a way to stop these credit card offers from being sent to you. US credit reporting agencies
have set up a method to get you off the list of their marketing campaigns. Call 1-888-5-OPT-OUT and you will stop getting credit
card applications in the mail. You will be asked for your name, address, phone number and social security number so that you can prove
that you are who you say you are. Don't worry about giving them this information. Remember that you initiated the call so you are talking
to someone that actually is who they say they are. You can also opt-out online at https://www.optoutprescreen.com. Type it into
your browser yourself. As you know, because of phishing scams, this is the
best way to get to a web page that is what it's supposed to be. For more information on Optoutprescreen you can read our article about
it here.
More Information on Credit Card Fraud
Avoiding Credit and Charge Card Fraud
Optoutprescreen.com - Stop Pre-Approved Credit Card Offers
FTC: Credit, ATM and Debit Cards: What to do if They're Lost or Stolen
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